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Terms & Conditions

Terms & Conditions

La Nicosia Bakery Corp is not responsible for incorrectly placed orders via phone, email or fax. Also Bread Credits must be called in by 10am EST otherwise credits will not be applied for that day. We are not responsible for items stolen that have been left outside your establishment, if this is a reoccurring problem we suggest a breadbox or a key to safely leave items inside. It’s the customer’s responsibility to verify that the order is correct once you have received it. If a product is missing, damaged or wrong you must contact the office before 12pm EST in order to receive credit for the occurrence. Failure to do so will void the incident. Also we will do our best to rectify the incident and get you the product you ordered however under no circumstances is this guaranteed. If we are unable to exchange the item we will gladly credit your account.

Delivery Schedule

Interested in fresh bread for your dinner crowd? We offer flexible delivery times throughout the day. Limitations apply. Adjustments to holiday orders must be placed 72 hours in advance specific to additions and cancellations. We deliver 7 days a week 363 days a year (closed Christmas Day & New Years Day), however some circumstances are beyond our control such as weather, breakdowns, accidents, and traffic. These all have a major effect on our routes, we will notify you as these changes occur.

Order Minimum

The minimum order amount for a standard customer is $20. For certain customers, due to distance from our facility, we will implement a travel surcharge to your order. You will be notified if your account qualifies for this charge.

Office Hours

Monday through Friday 7am- 3pm (EST). Bagel orders must be submitted by 3pm (EST), Monday to Friday.

 

The Office is closed on the following holidays:

New Years Day | Easter | Memorial Day | Independence Day | Labor Day | Thanksgiving | Christmas Day

Payments

Terms vary per customer. Accounts with 30-days past due balances will not be able to place orders or receive deliveries. If payment is not received within the terms of your account La Nicosia Bakery Corp reserves the right to suspend delivery pending payment. Checks returned because of insufficient funds will be charged an additional $25.00 dollar processing fee. If this is a reoccurring pattern with your account we will no longer accept checks, moving forward payment with said customer will only be received daily COD or weekly cash payment.

Distribution

We accept distributors who have 10 or more accounts. Please email orders@nicosiasbakery.com for further information.

Cancellations

We accept most cancellations during normal business hours however there are special request items and large batch items that are not guaranteed. We will do our best to comply with the customer but keep in mind that once an order is placed it is entered into our system and released into production. If a customer cancels an order or item after its has been produced we cannot guarantee the removal and the customer is responsible for the cost of goods.